Joint Sickness Insurance Scheme

JSIS stands for Joint Sickness Insurance Scheme (RCAM in French)

JSIS Online
Access to the JSIS Online

Managed by PMO


 * since 06/03/2014 only electronic submission is possible (no more sending paper)


 * Since 22/04/2013, access to the first module of 'JSIS Online' is available.

It enables to submit online requests for medical authorisations
 * prior authorisation,
 * serious illness and
 * dental cost estimate and
 * to check their progress.
 * also follow the claims for reimbursement, sent by post in the normal way, once they've been scanned.

The search gives access to PDF copies of all the documents sent to by the JSIS and to those submitted online.

By the end of 2013, submission online of claims for reimbursement of medical expenses is expected.

Access: to 'JSIS Online' via the Sysper2 homepage, "Rights & Privileges" section.

JSIS Online
Access to the JSIS Online

Managed by PMO

The original supporting documents must be kept 18 months. This 18-month period starts on the day you receive the reimbursement account sheet from your Settlements Office. During this period, you need to keep the various supporting documents because you may be required to submit them for verification.
 * since 06/03/2014: only electronic submission is possible (no more sending paper)

Medical expenses and their supporting documents
To obtain reimbursement of your medical expenses, you need to attach to the claim form the documents supplied by your healthcare provider. This healthcare provider should give you a receipt which ‘must be conform to local legislation in the country of issue’. In Belgium, for example, please make sure that the psychologist, osteopath or chiropodist provides you with a receipt taken from a booklet whose model is validated by the Ministry of Finance. Examples of these receipts for the various healthcare providers in Belgium and Italy are available. If you pay by bank transfer, please attach to the claim for reimbursement the fee note or the invoice and the proof of payment.

Psychotherapy is reimbursed
Psychotherapy sessions are reimbursed by the JSIS only if they have been prescribed by a General Practitioner (GP) (for up to 10 sessions) or a specialist – a psychiatrist, neurologist or a neuropsychiatrist – for up to 30 sessions. The doctor prescribing the sessions is required to make a diagnosis indicating the nature of the health issue and the recommended treatment.

The second condition for reimbursement is the recognition of the practitioner in the country in which he or she operates. The sessions must be carried out by a legally recognised psychologist/psychotherapist. In Belgium only psychologists registered with the Commission des psychologues are recognised as being authorised to practise. Conversely, in some countries, psychotherapists are also recognised practitioners and their sessions are also reimbursed.

If the sessions are carried out by a psychologist/psychotherapist a prior authorisation is always required. If the sessions are carried out by a psychiatrist, neurologist or a neuropsychiatrist no prior authorisation is required for the first 30 sessions.

Will my session be reimbursed?

 * Psychologist: Reimbursed on the basis of a prior authorisation if the practitioner is legally entitled to practise. In Belgium, he or she needs to be registered with the Commission des psychologues.
 * Psychiatrist: Reimbursed up to 30 sessions. No prior authorisation required.
 * Psychoanalyst: Not reimbursed.
 * Psychotherapist: Reimbursed if the psychotherapist is legally entitled to practise (in Belgium, psychotherapists are not legally recognised).


 * Since 22/04/2013, access to the first module of 'JSIS Online' is available.

It enables to submit online requests for medical authorisations
 * prior authorisation,
 * serious illness and
 * dental cost estimate and
 * to check their progress.
 * also follow the claims for reimbursement, sent by post in the normal way, once they've been scanned.

The search gives access to PDF copies of all the documents sent to by the JSIS and to those submitted online.

By the end of 2013, submission online of claims for reimbursement of medical expenses is expected.

Access: to 'JSIS Online' via the Sysper2 homepage, "Rights & Privileges" section.