Account Management Centre

Account Management Centre at DG HR was launched a pilot of the HR Modernisation project as from as 16/02/2017.

The HR services being received from the local HR unit in a DG is delivered by a new Directorate in DG HR, the Account Management Centre (AMC).

The AMC is composed of 8 units: each responsible for services to specific DGs.
 * 6 in Brussels,
 * 1 in Luxembourg and
 * 1 in Ispra,

Alongside the Account Management Centre in DG HR, there is an HR Business Correspondent (HRBC) supported by a small team in each DG.

The HR BC helps to set the strategic HR priorities for the DG and assists the Director-General in taking key HR decisions. The HR BC team will liaise with the relevant AMC Unit to ensure that those decisions are duly implemented.