JIRA

JIRA is not an acronym, but abbreviation of Gojira (Godzilla in Japanese).

In the EC there are 2 implementations of JIRA
 * 1) CITnet JIRA, and
 * 2) JIRA4Business

CITnet JIRA
The CITnet JIRA is a bug, issue and project tracking system (for software development).

Access
The JIRA dashboard is accessible with the LDAP account (alias EC "internet password") only.

The 1st user has to undergo simple procedure to get granted access to a specific project. Apparently, user has to log once to JIRA. Although she/he does not see anything there (not having yet access to a specific project=work space), the system is configured to create an account. After the (so already existing) user can added into a specific project by the project administrators.

Help and Documentation
Some complementary information, like help for CITnet JIRA and so is on the site related to CITnet

JIRA4Business
JIRA based solution for a general issue tracking solution for project management in the European Commission. Details to be asked to the dedicated CRM